Refund Policy
We hope you love what you ordered, but if something isn't right, let us know. If you receive an item you're dissatisfied with, you may return it within 20 days of receipt to our store for a refund to your original tender within our current return policy guideline. Bring the item(s) with a copy of your shipping confirmation email to the store.
Shipping charges are non-refundable.
Please report items that are damaged, defective or missing within 3 days of delivery by e-mail or phone call.
-25% Restocking charge on returned items. Return items must be accompanied with the original package and sellable condition. No return items after 20 days. No return on container order, open box items, or special ordered products. All accessories are FINAL SALE.
Expert Floor Installation Services
At Advanced Flooring, our skilled and experienced team is ready to bring your flooring vision to life. We offer a wide selection of top-quality materials, styles, colors, and designs to suit your taste. Once you've chosen the perfect floor, we’ll schedule a convenient time for our expert technicians to handle the installation with precision and care. Book your free home estimate today!
We Do the Homework So You Don’t Have To
We’re dedicated to providing exceptional service that meets all your flooring needs. After carefully researching the top brands for every lifestyle, we’ve selected flooring options that combine stunning design with maximum value for your home. Our installation services are customized to deliver high-quality solutions for every client. Check out our blog for all your flooring related questions!
Choose the Advanced Flooring Guarantee
When you select your flooring style and choose our professional installation, we tailor every service to your unique needs. At Advanced Flooring, we focus on offering competitively priced products without compromising quality. Our guarantee ensures that our customers receive the protection and satisfaction they deserve. If you’re not completely happy with our flooring solutions, we’re committed to making it right through our guarantee.
At Advanced Flooring, we are honored to have been recognized as one of Waterloo’s Top 3 Best Rated Flooring Stores for the last three consecutive years. This achievement is a testament to our commitment to providing high-quality flooring products, expert installations, and exceptional customer service. We are incredibly grateful to our loyal customers for their trust and support, and we continue to strive for excellence with every project we take on. Thank you for making us your go-to destination for all things flooring!
Ready For Your Dream Floors?
Visit our large showroom in Waterloo to explore a wide range of flooring options in person, or give us a call to speak with one of our friendly experts who can guide you every step of the way